Free quotes over the phone, 24 hours a day. Tell us what the door is doing and we will tell you what it usually means and what it usually costs.
The fastest way to get a garage door problem solved is to ring us. Most faults can be identified from a description over the phone, which means you get a realistic price and a realistic time window before anybody drives anywhere. There is no charge for the call and no obligation once a technician has looked at the door.
When you call, it helps to know three things: what the door is doing, whether it is stuck open or stuck shut, and whether a vehicle is trapped inside. A door left standing open or a car that cannot get out are the two situations we treat as emergencies and move to the front of the queue, day or night.
Our base is in Palatine, IL 60074. From here our trucks cover sixty towns across Cook, Lake, McHenry, Kane and DuPage counties, with most addresses inside a thirty minute drive.
Scheduled work runs seven days a week. Emergency call-out is available 24 hours, and when you ring at night you are speaking to somebody who can dispatch a truck rather than an answering service taking a message for the morning. Out of hours pricing is quoted on the phone before we set off, so there are no surprises on the invoice.
The phone. Most faults can be diagnosed from a description, so a call gets you a realistic price and a realistic time window faster than any form would. We answer 24 hours a day.
Three things help: what the door is doing, whether it is stuck open or stuck shut, and whether a vehicle is trapped inside. If you know the make of the opener or the door, mention it, but do not worry if you do not.
Yes, around the clock. You will speak to somebody who can dispatch a truck rather than an answering service taking a message for the morning. Out of hours pricing is quoted on the phone before we set off.